Guide · Staying safe
Safety for cruise passengers in Barcelona
Violent crime against visitors is rare in Barcelona, but pickpockets work the busiest places: La Rambla, the metro, the airport bus and the area around the Columbus monument. A few habits keep your passport, phone and luggage where they belong.
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- Secure payment
- Free cancellation up to 24h before
- where pickpockets work
- Crowds
- keep them close, not in a back pocket
- Passports
- never left unattended
- Luggage
- EU emergency number
- 112
Where
Busy places to watch your belongings
And the Columbus monument
The walk from the cruise shuttle stop into the old town is one of the busiest in the city. Keep bags zipped and in front of you.
Especially with luggage
Crowded carriages and the moment of getting on or off are when wallets go missing. Hands on your bags.
Arrivals and the bus stops
Do not leave luggage trolleys unattended while you check your phone or buy tickets.
One fixed price for the whole vehicle, luggage included, shown before you pay.
Manifest
What you are booking
- Price
- One fixed price for the whole vehicle, shown before you pay. Luggage included.
- Vehicles
- From a car for 4 to a 22-seat minibus; larger groups in several vehicles leaving together.
- Waiting
- 60 minutes free at the airport from the real landing, 30 at the port and Sants, 15 at hotels.
- Licence
- Licensed private hire vehicles (VTC) with professional drivers and passenger insurance.
- Paperwork
- Online card payment, VAT invoice in your or your company’s name.
- Changes
- Free cancellation with 24 hours’ notice. A person on the phone and WhatsApp, 24/7.
Habits
Simple habits that work
- Carry a copy of your passport in the city and leave the original in the cabin safe on port days, unless your cruise line tells you to carry it.
- Phones on café tables and bags hanging on chairs are the easiest targets.
- Be wary of strangers who distract you: a stain on your jacket, a petition, a map.
- Report a theft to the police (Mossos d’Esquadra); you need the report for insurance and to replace documents.
With a transfer
Luggage stays with you
A private transfer avoids the most exposed moments: loading suitcases onto buses and walking through crowds with them. Your driver meets you in arrivals or at your hotel door, and your luggage goes straight into the vehicle you travel in. See airport to cruise port.
One fixed price for the whole vehicle, luggage included, shown before you pay.
Questions from the bridge
Is the Barcelona cruise port safe?
Yes. The terminals are inside the port with controlled access. Pickpockets work the crowded areas in the city, such as La Rambla and the metro.
Should I carry my passport in Barcelona on a port day?
Follow your cruise line’s instructions. If they do not require it, many travellers carry a copy and leave the original in the cabin safe.
What number do I call in an emergency?
112, the EU emergency number, works in Spain from any phone.
Included in your fixed price
- Fixed price per vehicle, no meter, no surprises
- Tolls and parking included
- Free waiting: 60 min at the airport, 30 min at the cruise port and Sants station, 15 min at any other address
- Real-time flight tracking
- Meet & greet: driver with a name sign at arrivals
- Luggage help, no card surcharge
Customer reviews
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Questions about your cruise transfer?
Talk to a person 24 hours a day, every day, in English, Spanish, French and Catalan. Tell us your ship’s date and terminal and we sort out the rest.