Frequently asked questions
Barcelona cruise transfer questions
Everything travellers ask us before booking a transfer to or from the Barcelona cruise port, in one place. If your question is not here, message us on WhatsApp.
- Per vehiclefixed price, luggage included
- 60 · 30 · 15min free waiting: airport · port · hotel
- 24 hfree cancellation notice
- 24/7support by phone and WhatsApp
Why book with us
Licensed drivers
Vehicles authorised for passenger transport, driven by professional drivers.
Insurance included
Every transfer is covered by mandatory passenger insurance.
Invoice in your name
VAT invoice for individuals and companies, without having to ask twice.
GPS tracking
Every ride is logged with its real route and times.
Fixed price
You see it before booking and it does not change with traffic or route.
In short
How our cruise transfers work
You choose your route in the widget, see one fixed price for each vehicle that fits your passengers and luggage, and book online on the secure booking page of QuickPickups, the company that runs this service. You pay by card when you book and receive a confirmation and a VAT invoice. On the day, your driver meets you with your name at the airport, waits at the agreed point at hotels, Sants or the port, and drives you directly to your destination.
The rules, clearly
Waiting, changes and cancellation
- Free waiting is 60 minutes at the airport (from the actual landing time), 30 minutes at the cruise port and at Sants station, and 15 minutes at hotels and other addresses. Waiting starts at the agreed pick-up time, or when the driver reaches the meeting point if that is later.
- Send any change (time, address, passengers, luggage) by email or WhatsApp with your booking number. Changes are free with 24 hours’ notice; the minimum notice is 3 hours, or 8 hours on weekends, public holidays and their eves.
- Cancellation is free with 24 hours’ notice or more, with a full refund. Closer to the pick-up a charge may apply, and inside the last-minute window (3 hours on normal days, 8 hours on weekends, public holidays and their eves) the booking can no longer be cancelled or refunded.
- You pay the fare online by card when you book, and you receive a confirmation with the fixed price and a VAT invoice. Extras such as waiting beyond the free time, more luggage than booked or an extra stop are agreed with the driver before you set off.
One fixed price for the whole vehicle, luggage included, shown before you pay.
Customer reviews
Verified reviews from our customers are published on our Google Business Profile.
Frequently asked questions
Is the price fixed?
Yes. The price shown before you book is the price of the booked transfer. It does not change with traffic, the route or a flight delay covered by the free waiting time.
Is the price per person or per vehicle?
Per vehicle, for up to the number of passengers and suitcases you book.
Are there hidden extras?
No. Only things you did not book, such as waiting beyond the free time, more luggage than booked or an extra stop, are extras, and they are agreed with the driver before you set off.
What is included?
Meet and greet with a name sign at the airport, flight tracking, free waiting, luggage, help loading it, passenger insurance, a VAT invoice and support 24/7.
How long will the driver wait?
Free waiting is 60 minutes at the airport (from the actual landing time), 30 minutes at the cruise port and at Sants station, and 15 minutes at hotels and other addresses. Waiting starts at the agreed pick-up time, or when the driver reaches the meeting point if that is later.
Do you track my flight?
Yes. If your flight is early or late, the pick-up moves with it, and free waiting counts from the actual landing.
Can I cancel?
Cancellation is free with 24 hours’ notice or more, with a full refund. Closer to the pick-up a charge may apply, and inside the last-minute window (3 hours on normal days, 8 hours on weekends, public holidays and their eves) the booking can no longer be cancelled or refunded.
How do I pay?
Online by card when you book. There is nothing to pay the driver for the booked transfer.
Do I get an invoice?
Yes, a VAT invoice in your name or your company’s.
Are your vehicles licensed and insured?
Yes. We work with vehicles licensed for private passenger transport, professional drivers and passenger insurance on every transfer.
Do you have child seats?
Yes. Add them when you book so they are fitted before the pick-up.
How many passengers fit in one vehicle?
Up to 14 in one vehicle. For larger groups we send several vehicles at the same time.
How much luggage can I bring?
Tell us the real number of suitcases. The widget only shows vehicles with room for them.
Do you store luggage?
No, we do not offer luggage storage. Your luggage travels with you.
Do you go to every cruise terminal?
Yes, every cruise terminal in Barcelona, at the same price. Send us the terminal printed on your cruise documents.
Are you part of a cruise line?
No. We are an independent transfer company, QUICKPICKUPS S.L., based in Barcelona.
More cruise transfers and guides
- Airport to cruise port
- Cruise port to airport
- Cruise port to hotel
- Sants station to cruise port
- Girona or Reus airport to the port
- Pre and post-cruise transfers
- Group cruise transfers
- Cruise terminals guide
- Adossat Wharf terminals
- World Trade Center terminals
- Disembarkation day guide
- Yacht and marina transfers
- Airport to the marinas
Questions about your cruise transfer?
Talk to a person 24 hours a day, every day, in English, Spanish, French and Catalan. Tell us your ship’s date and terminal and we sort out the rest.